February 2021 Netherlands retail news included the continued closure of non-essential stores, intro of click-and-collect, full-year 2020 results, further bankruptcies and more.
CLICK & COLLECT
Non-essential stores have been closed in the Netherlands since December 15th. The only change to the rule came at the beginning of February when the Dutch government allowed stores to implement a click-and-collect system. This involves the customer placing an order online and then selecting the store and time frame to pick it up. Many large retailers chose not to offer the option feeling their customer was better served ordering online and having it delivered to them. Some of the retailers who are offering click & collect are Media Markt, ICI Paris XL, Bristol and Peek & Cloppenburg.
BOL.com REPORTS 2020 FULL-YEAR SALES OF €4.3 BILLION
The largest webshop in the Netherlands, bol.com, benefitted significantly from the coronavirus lockdown situation in 2020. During the 4th quarter, sales were up 69.9% compared to Q4 2019 while full-year sales came in at €4.3 billion.
YVES ROCHER TO CLOSE STORES
Yves Rocher to close all stores in the Netherlands by end of year but webshop will remain active. First store to close will be the location in The Hague by end of March. Last will be the Yves Rocher in Utrecht.
MISS ETAM AND STEPS BANKRUPT
Dutch fashion store chains Miss Etam and Steps filed for bankruptcy in February, less than 6 months after being taken over by Martijn Rozenboom’s NXT Fashion. It is not known whether the 39 Miss Etam and 5 Steps stores will reopen once the current coronavirus lockdown is lifted.
DE KOOPMAN IN UTRECHT
The Sting subsidiary De Koopman will open in the former Hudson’s Bay store in Hoog Catharijne shopping mall taking up the first two floors. The remaining floors are being converted to office space.
JANUARY 2021 NON-FOOD RETAIL SALES PLUMMETED
Dutch national statistics bureau CBS reported January 2021 non-food retail sales in the Netherlands fell a record 37.7% compared to January 2020. The only product category to manage a year-on-year increase for the month was Health & Beauty Aids (+4.4%). The worst performing categories were Apparel (-61.5%), Footwear & Leather Goods (-54.2%), Recreational & Sporting Goods (-43.3%), Furniture & Home Decor (-38.1%) and Consumer Electronics (-32.6%). The last category, DIY, Kitchens & Flooring, was down 12.7%.