BEST DUTCH RETAILERS 2019-2020
Over 220,000 shoppers in the Netherlands voted in a survey for their favorite retailers across a wide range of categories – 30 for physical store chains and 27 for online shops.
More than 500 retailers were in consideration at the start of the competition. The top 3 contenders in each category were named in July. The winner of each category for ‘Retailer of the Year ‘and ‘Webshop of the Year’ 2019-2020 were awarded in September.

Here are the top 3 retailers in each category with the winner in bold.
BEST RETAIL STORE CHAINS
IN THE NETHERLANDS 2019-2020
AUDITIENS (Hearing Specialist): Beter Horen, Schoonenberg, Specsavers
AUTOMOTIVE: Broekhuis, Ekris, Louwman, Pon, Van Mossel VKV
BABY: HEMA, Prénatal, Zeeman
BOUWMARKTEN (DIY): Gamma, Hornbach, Hubo, Multimate, Praxis
CADEAU (Gift): Action, Blokker, Primera
DAMESMODE (Women’s Fashion): C&A, HEMA, Miss Etam, MS Mode, The Stone
DIERENSPECIAALZAKEN (Pet Store): Dierspecialist, Jumper, Welkoop
ELEKTRONICA (Electronic): BCC, EP:, Expert, Kamera Express, MediaMarkt
ETEN & DRINKEN (Food & Drink): Gall & Gall, HEMA, McDonald’s, Mitra
FIETSEN (Bikes): Bike Totaal, Fietsenwinkel, Stella Fietsen
HERENMODE (Men’s Fashion): C&A, Just Brands, Only for Men, The Stone
KANTOORARTIKELEN (Office Supplies): Bruna, HEMA, Primera
KEUKENS & BADKAMERS (Kitchens & Bathrooms): Brugman, IKEA, JYSK, Keuken Kampioen
KINDERMODE (Children’s Clothing): C&A, H&M, HEMA, Zeeman
LEESWAREN (Book Store): Bruna, Primera
MODEACCESSORIES (Fashion Accessories): Lucardi, Primark
ONDERMODE (Underwear): HEMA, Hunkemöller, Livera, Zeeman
OPTIEK (Optical): Eye Wish Opticiens, Hans Anders, Pearle Opticiens, Specsavers
OUTDOOR: ANWB, Bever, Decathlon, Intersport
PARFUMERIE: Douglas, Etos, ICI Paris XL
PERSOONLIJKE VERZORGING (Health & Beauty Aids): Etos, HEMA, Holland & Barrett, Kruidvat, Rituals
SCHOENEN (Footwear): Bristol, Omoda, Schuurman Schoenen, vanHaren
SLAPEN (Bed Store): Beddenreus, Beter Bed, Goossens, JYSK
SPEELGOED & GAMES (Toy Store): Action, Game Mania, Intertoys
SPORT: Decathlon, Intersport, Runnersworld
SUPERMARKTEN: Albert Heijn, Dirk, Jan Linders, Jumbo, Lidl
TELECOM: KPN Winkel, Media Markt
TUIN (Garden): Groenrijk, Hornbach, Intratuin, Praxis, Welkoop
WARENHUIS (Dept Store): Action, Blokker, HEMA, IKEA
WONEN (Home Decor): Goossens, IKEA, Kwantum, Leen Bakker
BEST WEB SHOPS
IN THE NETHERLANDS 2019-2020
BABY: HEMA, Prénatal
BOUWMARKTEN (DIY): Gamma, Hornbach
CADEAU (Gifts): Albelli, Greetz, Primera
DAMESMODE (Ladies Fashion): H&M, The Stone, Wehkamp, Zalando
ELEKTRONICA: 123inkt.nl, bol.com, Coolblue, EP:, Expert
ETEN & DRINKEN: Gall & Gall, Thuisbezorgd
FIETSEN (Bikes): Fietsenwinkel, Futurumshop, Stella Fietsen
HERENMODE (Men’s Fashion): Only for Men, The Stone
KANTOORARTIKELEN (Office Supplies): 123inkt.nl, Printabout
KINDERMODE (Kids Fashion): H&M, HEMA, Kleertjes, Wehkamp
LEESWAREN (Book Store): bol.com, Bruna, Primera
MODEACCESSORIES (Fashion Accessories): Lucardi, Zalando
ONDERMODE (Underwear): Hunkemöller, Soshin
OPTIEK: Eye Wish Opticiens, Pearle Opticiens
OUTDOOR: ANWB, Bever
PARFUMERIE: Douglas, ICI Paris XL, Parfumwinkel
PERSOONLIJKE VERZORGING (HBA): Boozyshop, Holland & Barrett, Kruidvat
SCHOENEN (Shoes): Omoda, Schuurman Schoenen, vanHaren, Zalando
SLAPEN (Bed): Beddenreus, Beter Bed, Wehkamp
SPEELGOED & GAMES (Toys): bol.com, Game Mania
SPORT: Decathlon, Intersport, Zalando
SUPERMARKTEN: Albert Heijn, DekaMarkt, Jan Linders, Jumbo
TELECOM: Coolblue, KPN, MediaMarkt, T-Mobile Shop, Vodafone
TUIN (Garden): Hornbach, Intratuin, Welkoop
WARENHUIS (Department Store): bol.com, Coolblue, Wehkamp
WONEN (Home Store): bol.com, fonQ, IKEA, Kwantum, Leen Bakker
You can find out more about the Best Retailer Netherlands Awards at BesteWinkelKeten
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